Oaisys Tracer Software gives business call recording solutions end-to-end documentation of their conversations as it automatically records, stores and organizes telephone conversations in a central, secure server.
Using a variety of audio connections, telephone system integration and recording triggers, you can target those conversations that have lasting impact on your business. Taking advantage of its Call Monitor option, you can selectively listen to calls as they happen. Just choose from a view of active telephone calls by outside party, internal telephone extension or both.
These call recording features permeate the entire organization through unlimited user accounts for search, playback and sharing functions. Authorized users can view all recordings or a restricted selection based on factors such as telephone extension numbers and inbound numbers dialed by your callers. Tracer gives every authorized user secure access to encrypted recordings anywhere, anytime they are needed, through an easy-to-use web browser interface.
Leveraging the other modules of the popular OAISYS business communications suite, Tracer becomes exponentially more valuable. Call centers using OAISYS ACD solutions can search for recordings by agent and group. With OAISYS Net Phone, users can manually initiate recordings and associate notes with the call recording for easy retrieval. OAISYS Net Phone delivers links from Tracer to third-party business software for external organization and access to valuable recordings.
Tracer offers the most complete business call recording solution available for small- and medium-sized businesses. Select from one of the links below to obtain more information or begin working with a reseller now to configure the right solution to address your business recording needs.
San Diego Telephone Systems -
Mitel, Inter-Tel, VOIP |
