Learn About Telephone System Applications

Voicemail

Voice mail messages can also be placed in your Microsoft Outlook inbox (or most e-mail inboxes). This helps when the staff comes back from lunch and everyone pushes their message button and only a certain number of people can get into voicemail at the same time. When the messages are in your inbox it is non-blocking, allowing everyone to access their messages without busy signals.

Unified Messaging

Unified messaging allows your staff to access voice mail messages, faxes and e-mails from one application.

Fax Mail / eFax

More and more companies are taking advantage of faxes that go directly to their staff's PC's, no more printing junk faxes. These faxes can now be saved in folders by date or project and moved around like e-mails. If you use eFax give us a call this can be a huge savings for your company.

Do you need to give out repetitive information to callers? Our announcers are just the ticket.

Call Announcers

Does your company have more incoming calls than it can currently handle, but you're not quite ready for a full blown ACD system? A call sequencer might be the answer.

Automatic Call Distribution

All our voicemail systems have built in auto-attendant, but suppose you already have voicemail and just need a standalone auto-attendant, or the one built into your voicemail system does not have the flexibility or capacity you need? We have just what you're looking for.

Auto-Attendants

How about placing calls by clicking on a contact in your database and your phone goes off hook and dials the contact for you. With Caller ID you could know who is calling you, by looking at the display, before you answer the phone. By integrating to your database you can have a customer/client record pop up on your PC screen when your phone rings. It can also open a journal box for making notes of the call and logging.

San Diego Telephone Systems - Mitel, Inter-Tel, VOIP

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